The goods which you have purchased from Beninca UK and recently installed are covered by set warranty conditions. For all Beninca Group products, including Hi Motions, RISE and CAB equipment, a 30 month warranty period is available to you, but only if certain requirements are met. It is largely mis-understood that the warranty of the product is 24 months from the date of installation. This is incorrect.
The 30 month warranty is valid from:
Within the UK gate automation industry, it Is not uncommon for a professional gate installer to hold items in stock which are then picked and assigned to specific installations. Therefore, the warranty period must be defined and understood by all parties because in addition to the customer holding stock, it is likely that the motor and or other gate automation equipment has also been ‘in stock’ and sat on a shelf for a number of weeks or months before the sales of the item to the installer.
It is unrealistic to consider that either the supplier (Beninca UK) or the installer log serial numbers on every piece of installed equipment, but the form on this page allows you to note your job reference details and list the product codes of the core products installed (most valuable items).
Please complete the form below to register your Beninca Products
Please note: your privacy is important to us, we will not share, sell or pass on any of your details to any third party outside of the Beninca Group, unless required to by law.