Warranty Application

Register your
Beninca products

The goods which you have purchased from Beninca UK and recently installed are covered by set warranty conditions. For all Beninca Group products, including Hi Motions, RISE and CAB equipment, a 30 month warranty period is available to you, but only if certain requirements are met. It is largely mis-understood that the warranty of the product is 24 months from the date of installation. This is incorrect.

The 30 month warranty is valid from:

  1. The date of installation, if the installation is recorded with Beninca UK using the form below. An invoice number or reference must be provided on the application and there can be a maximum period of 6 months from date of purchasing the goods to registered date of installation, subsequently activating the warranty.
  2. From date of sales invoice of the goods if no installation has been recorded. Each item is stamped with a manufacturing date in order for Beninca UK to accurately analyse account activity and product codes to be sure the product in questions does in fact match or relate to the invoice number provided.
  3. If you cannot supply an accurate invoice number and no installation has been recorded, then the 30 months will be valid only from the date of manufacture that is stamped on the product.

Why register your Beninca products?

Within the UK gate automation industry, it Is not uncommon for a professional gate installer to hold items in stock which are then picked and assigned to specific installations. Therefore, the warranty period must be defined and understood by all parties because in addition to the customer holding stock, it is likely that the motor and or other gate automation equipment has also been ‘in stock’ and sat on a shelf for a number of weeks or months before the sales of the item to the installer.

It is unrealistic to consider that either the supplier (Beninca UK) or the installer log serial numbers on every piece of installed equipment, but the form on this page allows you to note your job reference details and list the product codes of the core products installed (most valuable items).

Register your products

Please complete the form below to register your Beninca Products

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Please note: The information we collect on this form will be used to contact you regarding your enquiry. Your details will only be used by Beninca Automation UK Ltd. We will not sell, share or distribute your contact details with any third party, unless required to by law. For full details on how we use your information, see our Privacy Policy.

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