Recruitment 2019

Due to expansion, we are now seeking to recruit two new positions, Internal Sales Executive, and Operations Manager.

Beninca UK is the UK branch of the Beninca Group, we represent one of the world’s leading gate automation manufacturers.

If either of the roles below interest you, please send us your details and we will reply immediately with a full Job Description, Advert and Company Structure information. We look forward to hearing from you….


Job Vacancy: Internal Sales Executive

We are looking for a professional, motivated, forward-thinking applicant to fit within and complement our small, friendly internal team. The ideal candidate will have a strong work ethic, must be able to demonstrate good verbal and written skills, as well as the ability to work accurately under pressure and multi-task. A polite and professional telephone manner is crucial.

The ideal candidate will have at least 3 years’ experience in a similar role or at least an office environment. The post requires someone who is motivated and comfortable with the sales process, has strong numeracy and literacy skills and an excellent communicator.

Main Duties and Responsibilities

  • Sales order processing – taking incoming sales calls and dealing with a variety of sales enquires from basic pricing and product availability, to more detailed specification and detailed quotations.
  • Sales order processing – inputting incoming sales orders using Sage Line 50 and communicating with the warehouse when the order is ready for dispatch.
  • Learning the product is key as we sell a huge range of products from different sectors of the industry and our customers require help in selecting the right product for the job at hand.
  • Gathering the relevant information from the sales enquiry in order to select and specify the correct equipment. This can be difficult as we have many new customers who are not familiar with product codes and therefore, we offer a hand holding process in order for the customer to purchase the right equipment.
  • Initiate regular contact with customers, discussing our marketing campaigns, new product information, pricing structures and general industry news. Ensuring customers are aware of ongoing sales initiatives and promotions is key.
  • Understanding our pricing structure and discount levels for each account customer, there are also certain customers with special pricing deals, and this must be understood when processing certain sales orders.
  • To take responsibility for regular sales research using the web to find new customers to target
  • Responsible for pro-actively following up sales leads to convert to appointments for the external sales team where necessary.
  • Establish excellent relationships with existing customers to maximise ongoing business opportunities
  • Follow up on all post-installation orders to capture detailed feedback on delivery, quality of products and overall installation in order to improve overall customer satisfaction

Salary: Negotiable on experience

Contract Type: Permanent, full time

Hours: 8:30am – 5pm with 30 mins lunch break (40hrs per week)

STRICTLY NO AGENCIES PLEASE

To apply please send your Curriculum Vitae along with a covering letter in an email to Jamie Berry, jamie@beninca.co.uk.


Job Vacancy: Operations Manager

We are looking for a professional, motivated, forward-thinking applicant to fit within and complement our small, friendly internal team. The ideal candidate will have a strong work ethic, must be able to demonstrate good verbal and written skills, as well as the ability to work accurately under pressure and multi-task. A polite and professional telephone manner is crucial.

The ideal candidate will have at least 3 years’ experience in a similar role.  The post requires someone who is extremely organised and efficient, is used to dealing with a diverse workload, has strong numeracy and literacy skills and an excellent communicator.

Main Duties and Responsibilities

  • Managing daily operations within the trade counter, the link between sales office and warehouse, a customer facing role.
  • Organising sales orders and collections, through our trade counter, from our new premises in Newbury, Berkshire. Managing the trade counter layout of which is new and therefore our customers are not familiar with the process.
  • Liaising with the warehouse team on stock levels and daily warehouse operations in order to fulfil daily dispatch requirements.
  • Organising and leading stock order purchasing from our parent company in Italy (imports). This includes forecasting with an understanding of historical ordering trends and updating/control of re-order levels to maintain optimum stock levels throughout the year.
  • Organising and leading stock order purchasing from our UK suppliers.
  • Organising and leading stock order purchasing from smaller foreign suppliers.
  • With all stock ordering, the new Operations Manager will be the link between the warehouse and the sales office in maintaining communication of when stock arrives and stock allocations.
  • Liaise with third party courier companies with any customer service enquiry such as chasing timed or lost deliveries and providing an excellent level of customer service.
  • Management and organisation of the returns department; taking delivery of any returned product and processing the return with the returns database. This will require liaising with the customer and potentially with the sales and technical staff for you to accurately manage the returns request.
  • In dealing with product returns, the operations manager will be the lead role in communication with the customer throughout the returns process of receiving, testing, reporting and final action.
  • Managing warehouse clean-up operations on a weekly basis
  • Managing stock take procedures which are quarterly requirements but often done monthly.
  • Managing our internal sales ordering process in terms of Sage Line 50 – leading product descriptions, prices and warehouse location accuracy.
  • A light responsibility, but working with the sales team, you will occasionally be required to liaise with suppliers on a negotiation front in terms of maintaining the best possible purchasing price and keeping the team updated on product changes and product updates.
  • You will manage PPE within the warehouse and be a Health and Safety point of contact, understanding our risk assessments based around the warehouse and the work we do within the warehouse for us to maintain Health and Safety compliancy. We have external Health and Safety advisors, so we are well supported in our Health and Safety policies.
  • Working closely with the sales office, you will manage backorders. The process of dispatching goods for orders that were part shipped previously due to stock discrepancies. When new stock arrives, backorders must be covered and processed for complete order fulfilment.

Salary: Negotiable on experience

Contract Type: Permanent, full time

Hours: 8am – 5pm with 1 hour lunch break (40hrs per week)

STRICTLY NO AGENCIES PLEASE

To apply please send your Curriculum Vitae along with a covering letter in an email to Jamie Berry, jamie@beninca.co.uk.