Our trade counter is re-opening! 

Following the Governments roadmap out of lockdown and guidance, we are thrilled to announce that our trade counter will be re-opening as of Monday 17th May 2021. We are really excited to safely welcome you back! 

Our trade counter not only allows customers the option to pick up goods in person but also provides you with the opportunity to pop by and speak with a member of our team over a coffee. We would like to encourage customers to call in advance on 01488 658276 and notify the team when you are planning to drop by. This will allow us to keep numbers to a minimum at any given timewhilst ensuring a member of our sales or technical team can provide dedicated support and time solely to you.  

Safety Measures: 

Over the last year, we have implemented several measures to ensure our building is Covid secure. This includes installing a brand-new, state of the art thermal temperature screening device within our reception area. Only once a safe reading has been confirmed via the device, can staff or approved guests gain further access into the building. 

We ask that all guests please sign in upon arrival. Using a smart device, you can scan the QR code on the screen to make this contactless.  

We have contactless hand sanitiser stations placed throughout the building, so staff and guests can easily access and use these. There are also numerous signs placed on the walls and floors around the buildingworking to remind everyone to keep a safe distance and wash hands regularly. 

The safety of our staff and guests is our absolute priority, so all guests will be greeted by a member of the Benincà team wearing mask, and we kindly ask that all guests also wear a face covering, unless exempt. We are very fortunate that our large premises and open plan rooms will allow guests and staff to comfortably socially distance at any given time, so please ensure you adhere to social distancing at all times. 

In the meantime, we are aware some customers may not be keen to rush back to face-to-face meetings or have got accustomed to working remotely and prefer it. This is a reminder we have recently launched ‘Be Connected’ to ensure no matter where you are located, you can still stay connected with the Benincà Team.  Using technology, we can easily stay in touch and deliver all our services and support remotely. To find out more please click here: Be Connected! 


We are OPEN for business!

Lockdown 2.0: We remain OPEN and FULLY OPERATIONAL.

Following the recent announcement from UK Government, we have been reviewing the guidance closely and wish to make all our customers aware of the following changes to our working practice between Thursday 5th November 2020 until Wednesday 2nd December 2020.

We are pleased to inform you all we are still fully operational, with good stock levels across our entire portfolio.

We have already implemented several changes to the way we work, to ensure the safety of our staff, customers and their families, however, we have now re-introduced some additional measures which we want to make all customers aware of:

No Visitors

As of Thursday 5th November, we will be unable to welcome visitors to our premises in Newbury, Berkshire. Our trade counter will be temporarily closed over this period, so all orders must be made directly with the sales team via the telephone on 01488 658 276 or emailed to orders@beninca.co.uk.

Training on Hold

We have temporarily postponed any training dates and will get in contact directly with any candidates that were due to come and visit us. We will look to resume training as and when we can and will keep you updated as soon as new dates are released and it is safe to do so.

Technical Support

Our technical advisors will continue to provide invaluable support throughout this time, so there will be no disruption to the exceptional service we pride ourselves on. Simply call as normal and support will be provided in our usual prompt and professional manner.

Collection of Goods

We will continue to allow the collection of goods; however, this will no longer take place at our trade counter. All collections are to be pre-arranged with the sales team, with our warehouse staff preparing and leaving goods in a dedicated shelter, close to our shutter doors. To allow our staff sufficient turnaround time, please can we ask that all customers provide at least one hour notice before collection. All customers are asked to wear a mask when picking up goods.

Once again, we would like to take this opportunity to thank all our customers for your continued support and patience during this unusual time.

Finally, Benincà UK would like to wish all our customers, suppliers, and competitors the very best of health during this unique time.