Returns request

Request a returns authorisation

All products from the Beninca Group that are supplied by Beninca Automation UK Ltd, are covered by a 30-month warranty from the date of installation. This applies only if the date of installation is recorded with Beninca UK using our online form. If the installation is not registered, the 30-month period is valid from the date of invoice or the date stamped on the manufacturing label on the product. Products we supply from other manufacturers such as intercoms products may have their own warranty conditions, dictated by the manufacturer.

Returns will not be accepted unless previously agreed with Beninca UK and a returns number has been issued.