You can now reach us on WhatsApp.

We recently launched Be Connected in a bid to connect with our customers and make all our support services as accessible as possible, no matter where you are.

Get Help > Get Advice > Get Connected

With over 2 billion users, WhatsApp is the place to be if you want quick and easy communication. That’s why we are excited to announce we have just set up a WhatsApp business account to connect and support our customers even faster.

As well as offering support via the phone, we are now using WhatsApp as a method of communication to interact with our customers, giving us the ability to make use of the multimedia functions on offer. This also means more people can be on hand to help you wherever you are.

You can now message Benincà UK via WhatsApp and our friendly and knowledgeable staff will help assist you with any query. From supplying you with datasheets and images, to helping you diagnose any technical issues, our agents will provide the best support directly to your device.

So, if you are looking for quick and easy support at a click of a button, just drop us a message via WhatsApp and our team will assist you.

It’s really simple, just save our contact number – 01488 658 276 and message us. Or open your camera on your smart device and scan the QR code below to launch WhatsApp!

Don’t have WhatsApp yet? You can download it here: https://www.whatsapp.com/download

 

Our trade counter is re-opening! 

Following the Governments roadmap out of lockdown and guidance, we are thrilled to announce that our trade counter will be re-opening as of Monday 17th May 2021. We are really excited to safely welcome you back! 

Our trade counter not only allows customers the option to pick up goods in person but also provides you with the opportunity to pop by and speak with a member of our team over a coffee. We would like to encourage customers to call in advance on 01488 658276 and notify the team when you are planning to drop by. This will allow us to keep numbers to a minimum at any given timewhilst ensuring a member of our sales or technical team can provide dedicated support and time solely to you.  

Safety Measures: 

Over the last year, we have implemented several measures to ensure our building is Covid secure. This includes installing a brand-new, state of the art thermal temperature screening device within our reception area. Only once a safe reading has been confirmed via the device, can staff or approved guests gain further access into the building. 

We ask that all guests please sign in upon arrival. Using a smart device, you can scan the QR code on the screen to make this contactless.  

We have contactless hand sanitiser stations placed throughout the building, so staff and guests can easily access and use these. There are also numerous signs placed on the walls and floors around the buildingworking to remind everyone to keep a safe distance and wash hands regularly. 

The safety of our staff and guests is our absolute priority, so all guests will be greeted by a member of the Benincà team wearing mask, and we kindly ask that all guests also wear a face covering, unless exempt. We are very fortunate that our large premises and open plan rooms will allow guests and staff to comfortably socially distance at any given time, so please ensure you adhere to social distancing at all times. 

In the meantime, we are aware some customers may not be keen to rush back to face-to-face meetings or have got accustomed to working remotely and prefer it. This is a reminder we have recently launched ‘Be Connected’ to ensure no matter where you are located, you can still stay connected with the Benincà Team.  Using technology, we can easily stay in touch and deliver all our services and support remotely. To find out more please click here: Be Connected! 

 

What is ‘Be Connected’?

We have recently launched Be Connected in a bid to support our customers, no matter where you are located. Covid has forced us all to adapt to new ways of working, but we have focused on the positive and learned new ways to stay connected.

The focus around Be Connected is to provide our support services which were previously delivered face to face, all remotely.

With Be Connected, we now provide help and support from our sales and/or technical team, via a video call or zoom meeting. You can therefore still access the same level of support and expertise from our team, just via a smart device.

To find out more information, please click here.

Our team of specialists are here to help… Let’s get connected!

#automationspecialists